Offshore CSMs that drive growth
Trusted South African Talent | 40% Cost Savings
Trusted by the world’s fastest-growing companies
Hire South Africa’s Best Customer Success Managers
Affordability
Reduce team costs by up to 40% without sacrificing quality or performance
Quality
We hire the top 0.1% of applicants through our rigorous vetting and training process.
Cultural fit
Neutral accents, EU time zone, US-hour flexibility
FAQs
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Companies choose to offshore their client success operations to access exceptional talent whilst optimising costs. By partnering with Modern Day Talent to build remote teams in South Africa, you gain access to highly skilled client success professionals who are native English speakers, work in compatible time zones, and bring fresh perspectives to your customer retention and growth strategies. This allows you to scale your client success operations efficiently whilst maintaining high quality standards and reducing operational costs by up to 40%.
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Absolutely. Offshore client success teams often deliver superior results due to their specialised skills, dedicated focus on your client portfolio, and experience managing customer relationships across diverse markets. We ensure effectiveness through comprehensive training on your products and services, client success methodologies, and ongoing performance monitoring. Many clients experience improved customer retention rates, increased account expansion, and higher customer satisfaction scores after partnering with offshore client success teams.
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With our structured recruitment sprints we take you from CV review to job offer in just five days.
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While we select only the top 0.1% of candidates, we understand the importance of the right fit. If issues arise, we'll provide a replacement candidate to ensure you have the perfect person for your team.
Ready to grow your customer success team?
To learn more about our exceptional client success candidates, please get in touch.
