Scale faster, for less, with an offshore client success team
40% Cost Savings | Top South African Talent
A few of our clients
South African Talent
Affordability
Up to 40% cost savings
Retention
Strong talent pool with us choosing only the top 0.1% of talent, therefore higher retention rates
Cultural fit
Neutral accent suited to premium brands, European time zone and willingness to work US hours
FAQs
-
Companies choose to offshore their client success operations to access exceptional talent whilst optimising costs. By partnering with Modern Day Talent to build remote teams in South Africa, you gain access to highly skilled client success professionals who are native English speakers, work in compatible time zones, and bring fresh perspectives to your customer retention and growth strategies. This allows you to scale your client success operations efficiently whilst maintaining high quality standards and reducing operational costs by up to 40%.
-
Absolutely. Offshore client success teams often deliver superior results due to their specialised skills, dedicated focus on your client portfolio, and experience managing customer relationships across diverse markets. We ensure effectiveness through comprehensive training on your products and services, client success methodologies, and ongoing performance monitoring. Many clients experience improved customer retention rates, increased account expansion, and higher customer satisfaction scores after partnering with offshore client success teams.
-
With our structured recruitment sprints we take you from CV review to job offer in just five days.
-
While we select only the top 0.1% of candidates, we understand the importance of the right fit. If issues arise, we'll provide a replacement candidate to ensure you have the perfect person for your team.
Ready to grow your client success team?
To learn more about our exceptional client success candidates, please get in touch.
