Offshore your customer service team
40% Cost Savings | Top South African Talent
A few of our clients
Hire remote customer service specialists for less
From dedicated customer service representatives to skilled success agents - scale your operations with our premium South African remote support talent.
Trusted by Europe's fastest-growing companies.
Why South African Customer Service Talent?
Native English-Speaking Professionals
European Time Zone
Up to 40% savings on payroll
High employee retention
Tlhago hired for CST Training
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£1,500 + VAT per month
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£2,000 + VAT per month
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£2,500 + VAT per month
We offer exceptional remote customer service professionals at competitive monthly rates.
Customer Service Talent Price Guide
Pricing based on annual commitment. Monthly-rolling contracts available for 20% premium. Onboarding and legal fee equivalent to one month required for all vacancies.
Hire the top 0.1% of South African talent
Teffny hired for Compliance Group
Brief call to understand your customer service needs
CV review of relevant candidates
Interviews with your preferred 2-3 candidates
Sign service agreement when you’ve found your perfect hire
There's no obligation on your part - you’re welcome to meet our candidates and see what you think
Our Process
Aaliyah hired for New Code
About Us
We are an offshore staffing agency connecting world-class South African customer service and success talent with the world’s fastest-growing companies:
We source top-tier customer service candidates
Handle local employment including payroll, taxes, and compliance
Provide support and replacements if a hire doesn’t work out
FAQs
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Building a customer service team in South Africa offers unique advantages. You'll gain access to highly qualified support professionals who are native English speakers and work in your time zone, while reducing operational costs by up to 50%. Our talent pool brings fresh perspectives and proven experience in delivering exceptional customer experiences across multiple channels.
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Our clients often find their offshore teams outperform local alternatives. South African customer service professionals are known for their strong communication skills, cultural alignment with Western markets, and dedication to excellence. Combined with our rigorous selection process and your direct management, quality often exceeds expectations.
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The typical timeline from initial consultation to having your new team member start is 2-4 weeks. This includes our thorough vetting process, your interviews with candidates, and complete onboarding support.
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While we select only the top 0.1% of candidates, we understand the importance of the right fit. If issues arise, we'll provide a replacement candidate to ensure you have the perfect person for your team.
Ready to grow your customer service team?
To learn more about our exceptional customer service candidates, please get in touch.
